Browse topics

Assignments & grading

Cannot submit, work not saving near a deadline, no score on a formative assignment, a grade looks wrong.

Learners
I can’t submit
The deadline may have passed or you may have used all attempts. Contact your instructor.
My work stopped saving
Near the deadline you are warned before saving stops. Submit before the cut-off.
No score on my assignment
Formative assignments are ungraded by design — they unlock a model answer instead.
My grade looks wrong
Ask your instructor to review the submission.

Was this article helpful?

Still need help?

Questions about access, grades or a payment to your school? Your instructor or organization admin can usually sort it fastest. For anything else, our support team is here.